Why is it so important?
- It helps making sure that our company has a partner that has been deemed by an official certifier as trustworthy and compliant to many criteria, such as its mode of operation: from planning, through supplier monitoring, distribution and results control, to the production of goods and services.
- It helps increasing customer satisfaction. Quality management systems aim at identifying and satisfying the clients’ demands and needs.
- It helps achieving integrated processes. This system doesn’t only take into account the individual processes carried out within the company, but also the relationships between said processes.
- It helps deciding on the basis of facts and improving organizational efficiency and efficacy.